Research Based Curriculum

Forum customizes its research-based content to create an approach that addresses the specific business issues that the organization is facing. The capabilities that we have developed include:

Leadership

• Adaptive Planning
• Coaching Clinic
• Coaching for Performance Improvement
• Coaching: Strategic Advantage Through Learning
• Collaboration Skills: Creating Value through People
• Creating Clarity and Focus
• Dilemma Management
• Encouraging Innovative Ideas
• Establishing Credibility
• Facilitating Team Development
• Finding and Hiring the Best
• The First 90 Days
• Leading Across Boundaries
• Leading Change
• Leading Complex Decisions
• Leading Innovation
• Leading Remote Teams
• Making Strategy Work
• netWORKING: New Strategies for Leaders
• Ownership: Delivering Value Through People
• Understanding Motivational Needs
• Setting Performance Objectives
• Targeting Your Time
• Teams and Beyond: Skills and Strategies for Team Leaders
• From Manager to Team Leader
• Getting Buy-In
• Learning Synergy
• Leading Your Team Through Change
• Developing Your Team
• Improving Team - to - Team Links
• Understanding Motivational Needs

Sales and Service

• Achieving Service Excellence
• Consultative Skills: For Customer-Driven Sales Conversations
• Dynamic Selling
• Leading an Effective Sales Force
• Managing Consultative Skills
• Managing for Service Excellence
• Presentation Skills: Gaining Customer Commitment
• P.R.O.G.R.E.S.S
• Sales Negotiation
• Sales Skills Assessment
• Sales Through Service
• Senior-Level Selling: Achieving Business Results
• Talking Business Strategy With Customers
• Developing Conversation Strategies for Senior Customers
• Conducting Conversations at the Senior Level
• Talking Results With Customers
• Winning Through Innovation
• Strategic Account Management Systems
• Account Team Leadership
• Planning for Key Accounts
• Planning for Premier Accounts
• Strategic Prospecting
• Strategic Sales Management
• Aligning Your Salespeople with a Strategy
• Building Internal Relationships to Serve Customers
• Conducting Effective Sales Meetings
• Developing a Sales Force Strategy
• Territory Selling Strategies