Performance Culture

In many industries, competition a decade ago was not severe, customers were pliant, and change episodic.  (Think about industries such as utilities.)  Employees were not held to high levels of performance because it wasn't required.  The institution survived (and even thrived) because it was largely protected from the performance demands brought on by fierce competition.

That's no longer the case.  Today, because of globalization, deregulation, fierce foreign competition and technology that has blurred the boundaries of industries, nearly every company faces competition and rising customer demands on an unprecedented scale. 

Forum helps such organizations shift to a culture of performance that drives results.  Whether your goal is to align your people around a new mandate, equip them with skills to work effectively across organizational boundaries, or build a culture that shifts the focus from activities to outcomes, Forum will partner with you to address your most important people development issues.

Read more about Forum's point of view on building a performance culture

How we have helped a client build a performance culture

A large consumer products manufacturer facing increased competition understood that to compete effectively it needed to have high-performing employees who were fully aligned to the business strategy.  However, through employees surveys the Senior Management team discovered through that 75% of employees did not have clarity about organizational goals and one in three did not believe they had received good coaching.

Forum worked with the organization to establish performance management as an organizational priority, set clear goals and expectations and to align the goals throughout the organization.  Forum developed a solution with a multiple level approach, delivered in 12 languages, which created alignment quickly throughout the global organization.