Forum

Research & Tools

Forum's research not only serves as the basis for our business-focused learning solutions, it also results in practical tools and assessments to help guide our clients in aligning people and strategies.

	The Smartest Investment You Can Make: Develop Your First-Line Leaders	Topics:	First Line Essentials, First Line Leadership, Leadership Development, Leadership Workshop
	7 Leadership Development Trends	Topics:	Employee Engagement, First Line Leadership, Leadership Development, Leadership Trends
	How Can Leaders Increase Employee Engagement?	Topics:	Employee Engagement, Engagement, First Line Leadership, Leadership Development, Leadership Strategy
	Leadership Failures Sink Unsinkable Ship: Business Lessons from the Titanic	Topics:
	Leading in the Hurricane: Three Ways to Get Yourself and Your Team into the Eye of the Storm	Topics:	Leadership Changes, Leadership Development, Leadership Risks, Leadership Trends, Managing Change, Strategic Leadership
	Developing Leadership Bench Strength Assessment	Topics:	Leadership Assessment, Leadership Pipeline, Leadership Strategy, Leadership Talent, Measuring Leadership, Successful Leadership
	Leading Remote Teams is Virtually the Same	Topics:	Collaboration, Leadership Development, Leadership Practices, Remote Leadership, Technology, Virtual Teams
	Industry Perspective: Trends in the Pharmaceutical Industry	Topics:	Effective Leadership, Growth strategy, Leadership Skills, Pharmaceutical Industry, Pharmaceutical Industry Leadership, Relationship Development
	Align Your Business and Leadership Strategies: Build a Pipeline of Leadership Talent to Execute Strategy	Topics:	Business Strategy, Development, Leadership Development, Leadership Pipeline, Leadership Talent, Organizational Effectiveness
	Safety and Profits: You Can Have Both	Topics:	Corporate Finances, Employees, Leadership decisions, Profits, Safety, Working Environment Safety
	Leading Across Boundaries	Topics:	Adaptability, Collaboration, Global Leadership, Globalization, Growth Strategy, Talent Management
	The Challenge of Change	Topics:	Adaptability, Challenges, Culture Change, Effective Leadership, Leadership Change, Risk
	One Size Doesn't Fit All: The Distinct Leadership Capabilities for Organic, Alliance, and M&A Growth	Topics:	Capabilities, Challenges, Collaboration, Customer Management, Leadership Capabilities, Profitable Growth

	7 Sales Force Development Trends	Topics:	sales, sales effectiveness, sales force development
	Executive Summary: 6 Essentials for Sales Force Success	Topics:	Sales, Sales Force Effectiveness, Selling
	Six Essentials for Sales Force Success	Topics:	Sales, Sales Leadership, Selling higher, Senior Level Selling
	How to Engage Senior-Level Decision Makers: Point of View Selling	Topics:	POV Selling, Sales, Sales Leadership, Selling higher, Senior Level Selling
	Point of View Selling: Using thought leadership to sell to senior executives	Topics:	Sales, Sales Leadership, Selling, Selling higher
	Cold Calling is Stone Cold Dead	Topics:	Customer Experience, Customer Intelligence, Employee development, Sales Development, Sales Strategy, Social Media
	Leading Your Sales Organization Through a Tough Economy	Topics:	Climate, Company Culture, Employee motivation, Leadership Strategy, Recession, Sales Strategy
	How Customers View Cross-Selling	Topics:	Customer Experience, Customer Loyalty, Customer Service, Customer Value, Sales Strategy, Sales Training
	Strategic Account Management: Move Upstream to Eliminate Competition	Topics:	Account Management, Client Strategy, Management Support, Sales Effectiveness, Selling, Technology
	Secrets of the Most Successful Sales Managers	Topics:	Employee Motivation, Positive Employee Relationship, Sales Leadership, Sales Opportunity, Sales Strategy
	Managing the Dilemma Between Transaction and Relationship Selling	Topics:	Customer Relationships, Long-Term Selling, Management, Pitfalls, Sales Strategy, Short-Term Selling
	How Sales Forces Sustain Competitive Advantage	Topics:	Competitive Advantage, Customer Intelligence, Customer Loyalty, Sales Development, Salesforce Capabilities
	Sales Force Effectiveness: A Street Level View	Topics:	Capabilities, Customer Relationships, Customer Strategy, Customer Value, Sales Management, Sales Strategy
	Navigating the Sales Funnel: Understanding How Customers Buy	Topics:	Capabilities, Customer Relationships, Customer Value, Sales Development, Sales Strategy, Selling Techniques
	The Downturn's Upside: Creating a Recession Proof Sales Strategy	Topics:	Employee Motivation, Growth Strategy, Recession, Risks, Sales development, Sales Strategy

	Tame Chaos with Consistency: The Superior Customer Experience	Topics:	Assessment, Customer Experience, Customer Satisfaction, Customer-Centric, Leadership training, sales development
	Is BCE Just for B2C?	Topics:	Branded Customer Experience, Business Strategy, Business to Business, Business to Customer, Strategy Execution, Success factors
	Customer Experience Implementation Assessment	Topics:	Acquisiction, Assessment, Customer Experience, Customer Strategy, Retention, Unique Experience
	The Customer Experience: People Make the Difference	Topics:	Customer Experience, Leadership Development, Leadership Effectiveness, Organizational Alignment, Performance Climate, Sales Training
	Gaining Competitive Advantage Through Service: The Customer Service Assessment	Topics:	Customer Assessment, Customer Behavior, Customer Expectations, Customer experience, Customer Satisfaction, Service-Curve Assessment

	The Behavior Change Handbook	Topics:	behavior change, behaviour change, workplace learning
	Change the Behavior, Change the Business	Topics:	behavior change, behaviour change, sustain learning, workplace learning
	Sustaining Behavior Change and Business Results: Lessons From the Leaders	Topics:	Behavior Change
	Forum’s Principles of Learning: Advancing Performance in Today’s Workplace Research	Topics:	Company Culture, Employee Motivation, Learning and Development, Learning Experiences, Organizational Effectiveness, Workplace Learning
	Learning 2.0: Exploring Your Options and Choosing Solutions That Get Results	Topics:	Development, Digital Fluency, e-Learning, Learning, Technology, Technology-Based Learning
	Behavior Changes That Stick	Topics:	Behavior Changes, Employee Development, Environment Assessment, Leadership Development, Learning, Sustainability