Forum Clients Drive Results Through Our 5 Areas of Expertise.

Leadership Development

Fewer than 10% of managers believe they have enough talented leaders to capitalize on their most promising growth opportunities.

How Forum Helps

We design and develop multi pronged approaches to help leaders develop strategy specific skills. We connect leaders across regions and lines of business to advance solutions to business problems.


Forum Clients:

  • Accelerate through organizational and role transitions
  • Develop and retain a deep bench of leaders at all levels
  • Execute on a strategically aligned leadership development plan for growth

The Strategic Leadership Development Kit


White Paper: Align Your Business & Leadership Strategies

Webinar replay: How to Manage Change and Complexity

Booklet: The Challenge of Change

Assessment: Developing Leadership Bench Strength

Brochure: Forum Helps Create the World’s Best Leaders

Sales Performance Training

No matter your objective be it growing profits in commoditized markets or developing strategic accounts a highly skilled sales force is key.

How Forum Helps

We examine clients’ sales strategy, climate, skills, and processes, and recommend improvements. Our corporate sales training solutions, which include coaching at senior levels, engage and develop the entire sales organization.


Forum Clients have:

  • Faster sales cycles
  • Higher average deal size
  • Higher annual revenue
  • Higher sales team attainment of quota

The Strategic Selling Kit


Research: How to Engage Senior Level Decision Makers

White Paper: SAM: Move Upstream to Eliminate Competition

White Paper: Point of View Selling

Webinar Replay: Fifth Third Bancorp: How to Execute a Customer Focused Sales Strategy

Brochure: The World’s Top Sales Organizations Turn to Forum to Stay Ahead of Their Competition


The World’s Top Sales Organizations Turn to Forum to Stay Ahead of Their Competition

Corporate Learning and Development

To advance business performance, speed, and competitiveness, integrate corporate learning within the workplace.

How Forum Helps

We structure our workplace learning solutions around six well researched principles. These principles optimize our clients’ learning investments, in the classroom or on the job.

Your 6 Key Challenges That Forum Addresses

01 Link Learning to Value

How can Learning & Development balance the sometimes conflicting needs of individuals and organizations, and connect value to learning for both constituents?

02 Connect Action and Reflection

How can Learning & Development encourage senior management and the workforce to take time to reflect in an environment of extreme constraints and immense pressure to act quickly?

03 Address Learners Attitudes and Beliefs

Almost 60 years ago, learning theorist Jean Piaget showed that for learning to last, mental models must be identified, evaluated, tested, and in some case challenged.

04 Provide Both Challenge and Support

Learning is most effective in the face of challenge, but too much challenge is discouraging. How can you offset challenge with well crafted support?

05 Create Learning and Teaching Moments

Teaching gives knowledge and learning greater “stickiness:” sharing knowledge reinforces learning powerfully. How can you turn learners into teachers?

06 Design Learning Communities and Media

Based on our research and client experience, we know that learning communities help organizations capture, cultivate, and build on collective experiences.

Learning Impact Kit


Booklet: The Behavior Change Handbook

Webinar Replay: Art and Science of Behavior Change

White Paper: Change the Behavior, Change the Business

Research Report: The Principles of Workplace Learning

Customer Experience Training to Drive Results

Employees not just products or processes make memorable connections with customers and deliver an outstanding customer experience.

How Forum Helps

We analyze your customers’ experience, then train your employees to provide customers with the expected optimal experience. Our integrated measurement system tracks business results.


Forum clients see:

  • Increased profits from improved customer and employee loyalty
  • Brand promise delivered through each interaction customers have with the organization
  • An organization wide commitment to a compelling customer focused strategy

The Customer Experience Management Kit

Beautiful customer services operator smiling while assisting someone, with colleagues in background - copyspace

White paper: Tame Chaos With Consistency: The Superior Customer Experience

White paper: The Customer Experience: People make the difference

Assessment: Analyze your approach to implementing a Branded Customer Experience

White paper: Is BCE just for B2C?

Strategic Agility to Drive Performance

Strategic Speed = pace + process + people.

People require the most focus.

How Forum Helps

We diagnose your speed barriers, align your senior team around a strategic execution plan, and deliver workplace learning programs that upskill your leaders to accelerate transitions and drive strategy forward.

Faster companies have 40% higher revenue growth and 52% higher operating income growth.


Forum improves organizational performance by generating:

  • Greater alignment on strategic initiatives
  • Knowledge of risk factors and how to overcome them
  • A clearer, more unified, and more agile organization
  • Decreased time to value, increased value over time

The Strategic Speed Kit

speed conceptual meter indicate maximum, isolated on white background

Pulse Check: How fast is your team/organization?

Speed Matrix: Which leadership practice will most help you?

Webinar: How to avoid the speed traps