How We Are Different

Clients around the world tell us the following points differentiate us from the pack:

• Track Record of Results:  For more than 35 years, we have helped many large organizations to increase market share, grow revenue, improve profitability and build higher customer and employee loyalty.
• Unique Focus: We target the people part of strategic change - the essential driver of growth.  We focus on the people levers for growth: agility, external focus, future focus, engagement and execution when planning and implementing change.
• History of Being a Pioneer:  Since our founding, our firm has been continually evolving to meet the capability needs of large organizations.  Forum was one of the first to recognize that senior executives needed to be developed long after graduating from college.  It was one of the first to focus on the field of a "branded customer experience" - training employees across a large organization to interact with customers in ways that reinforce the company's brand image.  Plus, Forum pioneered the use of 360° feedback.
• Global Reach: We have offices and training professionals across North America, Europe and Asia-Pacific and thus can meet the organizational transformation needs of the most global of companies.
• Client Customized Content: The content of our programs is customized according to the specific needs of each client and is tied to the organizational strategy.  We will leverage our library of research-based content modules to design a solution that is tailored to meet each client's needs. 
• Research Based Insight: We conduct extensive, best-practice research on how companies manage the people part of executing a successful growth strategy.  Our program design professionals are highly skilled at determining how to convert those researching findings into training programs that accelerate the learning process. 
• Master Educators:  We have developed, nurtured and expanded a global base of highly skilled and experienced professionals who have worked across industries for many years.  Our training professionals combine both deep business experience (many come from senior positions at major organizations) and teaching backgrounds. 
• Results Focus: Our learning solutions are designed and proven to increase business results in tangible ways. We embed evaluation and measurement into each solution and will stand by the business results we help clients achieve.
• Robust Project Management: Our team of expert project managers work closely with our clients to ensure that each program is well executed and is delivered at the highest quality, on time and within budget.